How will you solve my particular problem?
We always investigate what it is you want to achieve, what you can afford and other considerations such as your industry, deadlines, timeframe and your own company knowledge base.
All these are factors that affect the proposals we’ll put forward as viable solutions. Each business is different, even within the same industry, so to give an accurate, individualised solution we take each on its own merits.
Can you help us with a management / CRM system?
Yes, of course – this is one of our fields of expertise. We need to know more about your business though – what makes you tick, your style of management, your aspirations and budget, and we’ll see if you have a deadline in mind too.
As an independent IT consultancy, we’ll try to find a product on the shelf that fits your requirements, and if this proves impossible then we will look to examining the possibility of bespoke software development.
What is cloud computing?
You possibly already use cloud to some extent – most people do, in one form or another, on a small scale. Apple’s iCloud, Google Docs/Drive, webmail hosting, and Netflix and LoveFilm are all popular examples.
Cloud computing basically keeps all your data and software you need to use in a virtual office space dedicated to your company. This means less expenditure on hardware (fast computers) and software (multi-user licences) and will assist implementation of your disaster recovery policy (see next FAQ item).
Why do I need disaster recovery?
Disaster recoveryis part of your business contingency plan if there is an emergency. An emergency can come in the form of equipment malfunction, burglary, cyber theft or hacking, or a natural event like a flood.
Companies who don’t plan how they will handle business continuation after such an event are risking income, reputation and employees with potentially lengthy outages, data loss and ruined equipment. NetDec can help you put together a disaster recovery policy, and activate it, that protects your company and ensures business-as-usual.
I’m a multi-national company – can you give me IT support?
The short answer is yes: NetDec’s clients include SMEs and national and multi-national companies with offices in several locations, including different countries.
If you are a multi-national, or are looking to become so, get in touch to talk to us about how the right IT solutions can help you achieve this.
I’m a sole trader – can you give me IT support?
Absolutely. We can work with you to ensure you get the support you need and, as you grow, provide future-proof solutions.
If you’re a sole trader with big ideas, get in touch and we’ll see how NetDec can help.
Does being a Microsoft Gold Accredited Partner matter?
As a Microsoft Gold Accredited Partner, NetDec has proven itself among the top 5% of Microsoft partners worldwide through “rigorous exams and successful customer implementations”.
What this means to you is that our services are guaranteed to be of the highest quality: we are considered among the best experts in new technologies and business solutions.
Does ISO matter?
ISO is another guarantee of high standards from NetDec. ISO 9001:2008 specifies that we must have a quality management system in place to meet your rights and regulators’ requirements.
Find out more about ISO 9001:2008 or call us for more explanation of how our quality processes and ways of working benefit your investment into your IT support, software development or cloud services.